Houston is such a large city, that sometimes catching the bus or a taxi is not practical. The demand for reliable transportation seems to increase every year as the population here does.
From corporate events and special occasions to daily commutes and airport transfers, the options for getting around are varied and abundant.
While Rideshare services have carved out a niche for themselves by offering quick and convenient rides at the tap of a button, there are numerous reasons why they fall short compared to the services provided by professional transportation companies like Excelsior Transportation.
As an expert in Houston transportation, we can tell you that the differences are stark, particularly when it comes to safety, reliability, and professionalism.
Safety and Security
The first thing you think about when choosing how to get around this big city is being safe and secure. However, we’ve gone from “don’t get into cars with strangers,” to finding a stranger on your phone and getting into their car. Sounds a bit off doesn’t it? But that is the price people seem willing to pay for convenience. Well, let’s take a look at just how big of a risk you’re taking.
Amateur Drivers vs. Professional Chauffeurs
One of the most significant concerns with rideshare services is the quality and reliability of their drivers. Rideshare platforms often employ amateur drivers who may not have undergone thorough background checks or safety certifications. This lack of scrutiny raises several safety concerns:
- Inadequate Background Checks: Rideshare companies may not always conduct comprehensive background checks on their drivers. This means passengers could potentially be riding with individuals who have a criminal history that doesn’t show up on records or unsafe driving habits.
- Lack of Certification and Training: Rideshare drivers typically do not receive formal training or certification in defensive driving, customer service, or safety protocols.
- Minimal Accountability: If an incident occurs, there is often little accountability. Passengers may find it difficult to file complaints or receive satisfactory resolutions to their issues.
In contrast, Excelsior Transportation prides itself on employing highly vetted professional chauffeurs. Each driver undergoes rigorous background checks and continuous drug and alcohol testing.
They also participate in ongoing education on driving maneuvers, safety training, and customer service. Additionally, Excelsior’s chauffeurs must pass regular performance audits to ensure they maintain the highest standards of safety and professionalism.
Vehicle Maintenance and Safety
How can one expect to be safe if your rideshare pulls up and their bumper is dented, they’re riding on a spare, or the windshield is cracked? Sounds dramatic, but those are actual experiences from rideshare users in Houston we’ve talked to.
Sketchy Vehicles vs. Meticulously Maintained Fleet
That serves to highlight another critical difference between rideshare services and professional transportation companies. It comes down to the maintenance and safety of the vehicles themselves.
With rideshare services, there is no guarantee that the vehicle you are stepping into has been well-maintained or is free from safety hazards.
- Inconsistent Maintenance: Rideshare drivers are responsible for maintaining their own vehicles, leading to inconsistent upkeep. This can result in vehicles with mechanical issues, poor cleanliness, or safety hazards.
- No Standardization: There are no standardized checks or requirements for vehicle maintenance, meaning that ride quality and safety can vary significantly from one ride to the next.
Excelsior Transportation, on the other hand, is one of the best options for a Houston limousine service. We boast a fleet of late-model vehicles that are serviced consistently and meticulously. We even exceed recommended service schedules, ensuring that all vehicles are in optimal condition.
Maintenance work is performed in-house by ASE-certified mechanics, guaranteeing that every vehicle meets the highest safety standards.
We not only provide limousine transportation but also party bus and charter bus services for a Houston Texans game or other events in the Houston area.
This dedication to vehicle upkeep and variety provides passengers with peace of mind, knowing they are dealing with the safest, most reliable, and most luxurious car service in Houston, TX.
Professionalism and Reliability
Ever had a rideshare driver blab on their cell phone the entire time while providing airport transportation for you? It’s not only rude but it makes you question their alertness and focus.
That’s because they’re not trained for this as a career, it’s just a side gig for most.
Casual Drivers vs. Trained Professionals
Rideshare services often fall short when it comes to professionalism. While some rideshare drivers may provide good service, and drive well, the level of professionalism can be unpredictable and inconsistent.
Issues such as tardiness, talking on their cell while driving, unprofessional behavior, and lack of customer service skills are not uncommon—just watch the news.
- Unpredictable Service: The level of service provided by Rideshare drivers can vary widely, leading to unpredictable and sometimes unsatisfactory experiences.
- Limited Training: Rideshare drivers usually do not receive formal training in customer service, which can result in subpar interactions with passengers.
Excelsior Transportation distinguishes itself with a commitment to exceptional customer service and professionalism. Our Houston limo chauffeurs are not only skilled drivers but also trained professionals. Working for the best limo service in Houston is their career, not a side gig.
They understand the importance of punctuality, courtesy, and customer satisfaction. From the moment you book a ride to the time you reach your destination; Excelsior ensures a seamless and enjoyable experience.
The Pitfalls of Rideshare Services
While Rideshare services offer convenience, they come with a host of potential drawbacks that can impact safety, reliability, and overall experience. Here are some additional pitfalls to consider:
- Surge Pricing: Rideshare services often implement surge pricing during peak hours, events, or inclement weather, leading to unexpectedly high fares for passengers when they really need a ride. It’s exploitation plain and simple. From our limo transportation to bus rentals in Houston, we give you a locked-in price. There are no gimmicks.
- Insufficient Insurance Coverage: In the event of an accident, passengers may find that the insurance coverage provided by rideshare services is inadequate compared to the comprehensive insurance coverage by Excelsior that boasts $1 million in coverage.
- Data Privacy Concerns: Rideshare apps collect extensive data on passengers, including their travel habits and personal information, raising concerns about data privacy and security. We just do our job, we know that’s enough to earn your repeat business.
Excelsior Transportation: The Superior Choice
When choosing a transportation service, the benefits of opting for a professional company like Excelsior Transportation are clear:
- Experienced and Vetted Drivers: Excelsior’s drivers are thoroughly vetted, regularly tested for drugs and alcohol, and trained in advanced driving techniques and customer service.
- Well-Maintained Fleet: The fleet consists of late-model vehicles that are serviced beyond standard recommendations by certified mechanics, ensuring safety and reliability. Whether heading to a sporting event or just using us as a shuttle service, a safe vehicle is guaranteed every time.
- Commitment to Professionalism: Excelsior’s chauffeurs are punctual, courteous, and dedicated to providing exceptional service.
- Transparent Pricing: Unlike Rideshare services, Excelsior offers transparent pricing with no hidden fees or surge pricing.
- Enhanced Privacy and Security: With Excelsior, passengers can trust that their data and personal information are handled with the utmost care and confidentiality.
Book Your Ride With Excelsior Today
Rideshare services may offer convenience, there’s no denying that. However, they cannot match the level of safety, reliability, and professionalism provided by Excelsior Transportation. Whether you are a corporate executive, a bride on her wedding day, or a visitor to Houston needing pick up and drop off service from one of our two airports, choosing Excelsior ensures a superior experience that prioritizes your safety, comfort, and satisfaction.
In the end, the choice is clear. For those who value quality, reliability, and peace of mind, ridesharing apps aren’t it. Excelsior Transportation is the only call you should make.
Book Your Ride Now!