Houston is a big city— it can take an hour or more to get from one side to the other with traffic and just the sheer size. That means there’s a lot of people trying to get where they’re going—but sometimes you just don’t wanna drive.
He could be for several reasons—a wedding, you’re traveling to the airport for business, you’ve been out partying and want to get home safe—anything. The fact is, you want to be able to get to and from wherever you’re needing to go safely and comfortably.
That alone is why there are so many who seek the services of a transportation company in Houston. But beware, not all transportation companies are the same. That’s why when you are searching for a transportation company in Houston—you need to do your research. Many factors separate those that pose as professional transportation companies and those that are authentic.
Factors To Consider For A Transportation Company In Houston
This list may seem a bit overboard, but if you think about it—it’s probably not in-depth enough. When you hire a transportation company you are not just trusting them with your money but your time and safety as well. In that case, there’s no such thing as being too detailed in searching for the best provider.
Integrity— that commitment to maintaining a certain dedication to high moral and professional values. In this society of shortcuts and bending the truth, it’s refreshing to find companies that emphasize integrity.
Integrity in the corporate world is simply dedicating your efforts to quality service and upholding a good reputation. When you’re looking for a limo service you will notice that companies and individuals are loyal to a good provider.
So you want to check Google, Facebook, Yelp, and other similar sites for their reviews. If a company doesn’t have any reviews that could be a red flag. If you see patterns of bad customer service—believe them. Reviews from verified customers can tell you a lot.
Experience runs in tandem with integrity in many regards. It’s hard to show a record of integrity with little to no experience to speak of. When hiring someone to drive you to and from your destination—experience is crucial. If you were flying, who are you going to feel safer with? A 15-year veteran pilot, or a nervous rookie on their first flight? We’ll even take a flight delay and wait for the veteran if you ask our opinion.
Choose a transportation company in Houston that has a solid track record reflecting integrity and skill. Once again, reviews will help you in determining that. But how do you determine what defines “experience?”
Service providers with vast experience have usually been in the business for a significant number of years. They’ve stood the test of time, built a reputation of loyal customers, and have tenured drivers. The more veteran drivers they have shows that they invest in quality employees, not just someone who can drive a car.
Having a widely varied fleet is the mark of a successful and proven provider. A diverse fleet implies that the company is serious about the business. They have made a significant investment so they can offer many different services. Fleet vehicles, aside from limos, may include:
- Charter Buses
- Party Buses
- Luxury SUV
- Luxury Sedans
- Exotic Limos
Make sure you consider a company’s fleet before deciding on your transportation needs. Make sure they match up with what you require.
The perceived cost of hiring a transportation company in Houston can always seem intimidating if you’ve never hired one before. When you think about the price you must also consider many of the intangible values you get.
Saving money is important, we don’t deny that. However, in this business, you get what you pay for. If you want to see that in action try this simple test:
Call the lowest price company you find and the highest-priced one that you find on Google. Call each and get a quote. Notice the difference in employee attention to service, attitude, professionalism, and even their website.
You’ll get enough indicators from these companies to trust your gut and more than likely go with the higher-priced option.
Also, keep this in mind— just because you choose the higher-priced option doesn’t mean it’s exorbitant. You’ll find that for most occasions, when you consider the value you get, hiring a transportation company is actually a good value. At least, with Excelsior Transportation it is. Price is simply what you pay, the value is what you get—so keep that in mind when reading reviews as well.
Obviously, safety is the top concern when trusting your life with any Houston limo service. You can get a good feel for the safety of a provider by their experience and their reviews. Yes, you are seeing a pattern here. The new word of mouth is online reviews and it’s a perfect tool to help you make your decision on choosing a safe provider.
Ask them some questions as well to determine their commitment to safety:
- What safety certification programs do drivers go through?
- What is your safety record?
- How often are drivers tested for drug and alcohol usage?
- How well are your vehicles maintained and serviced?
These types of questions and more like them are what will tell you all you need to know about the safety of the company you’re considering. Pay attention not just to their answers but how they answer, it will reveal a lot.
Check their website as well, if they don’t dedicate at least a page to their safety training and other precautions—red flag. A reputable and safe Houston limo service will want to tout its achievements in safety and the measures they take.
Make sure they have adequate insurance and ask them what their liability limits are on their policy. Again, this is an area where a reputable provider will want to tout on their website, so if it’s missing, be cautious.
Get On Board With The Best In Houston
We could go on and on but the bottom line is—do your due diligence. In fact, check us out! Look at our reviews. Call us and run through this checklist.
We are confident that by the time the phone call is over you will have already booked. Of course, if you’ve already done your homework then book with us online 24/7.