Let’s face it, when you think about Houston limo service, there’s a lot of different companies out there competing for your business. Let’s look at weddings for example. A lot of people get married throughout the year, in fact, over 2.5 million lovestruck couples tie the knot each year in the U.S. Most of those couples also book a professional limo company for their event.
However, if you’ve followed our blog at all, you know that everyone uses limos and transportation services for many other events. Whether it’s getting to the wedding on time, the corporate event, or the Texans game—you want the best Houston limo service. But how do you make sure you’re getting a reputable company that’s going to live up to the expectations you have of a Houston limo service?
That’s why when you are choosing a transportation provider in Houston—you need to do your homework. Many factors separate those that pose as professional limo companies and those that actually are. You’ve got to look for the red flags and trust your instinct.
Houston Limo Service Red Flags To Watch Out For
This list may seem a bit overboard but if you think about it—it’s probably not in-depth enough. When you hire a limo service you are not just trusting them with your money but your time and safety as well. In that case, there’s no such thing as being too detailed in researching the best provider—red flags don’t lie.
Integrity— that commitment to maintaining a certain dedication to high moral and professional values. In this society of shortcuts and bending the truth, it’s refreshing to find companies that emphasize integrity.
In the corporate world, integrity consists of upholding a good reputation and providing quality service. When you are searching for a Houston limo service, you will notice that people are loyal to a particular provider.
So, look at their reviews on Google, Facebook, Yelp, and other similar sites. If a company doesn’t have any reviews that could be a red flag. If you see patterns of bad customer service—believe them. Reviews from verified customers can tell you a lot.
Experience runs along the same vein as integrity in many regards. It’s hard to prove a record of integrity with little to no record to speak of. When hiring someone to drive you to and from your destination—experience is crucial. If you were flying who are you going to feel safer with? A 15-year veteran pilot, or a nervous rookie on their first flight?
Choose a Houston limo service that has a track record that shows integrity and skill. Once again, reviews will help you in determining that. But, how do you determine what defines “experience?”
The majority of Houston service providers with great experience have been in business for a long time, have built a reputation for loyal clients, and have long-time drivers. They invest in quality employees, and not just those who can drive a car and manage Houston traffic.
There’s much more to being a professional driver than just knowing how to drive. We train our drivers in collision avoidance maneuvers, CPR, and other certifications. Our drivers also have the skillset of hospitality and creating memorable experiences.
So, ask for references, find out what accreditations the company has, and what types of vehicles they deploy. Chances are, the companies that have a varied fleet with everything from sedans to charter buses are experienced. It takes time and experience to build up your fleet so it’s a good indicator of experience.
Since we touched on fleet variety let’s dive a bit deeper into why this is important when choosing a Houston limo service.
Having a widely varied fleet is the mark of a successful and proven provider. A diverse fleet implies that the company is serious about the business. They’ve made a significant investment so they can offer many different services. Fleet vehicles, aside from limos, may include:
- Charter Buses
- Party Buses
- Luxury SUV
- Luxury Sedans
- Exotic Limos
Make sure you consider a company’s fleet before deciding on your transportation provider. Make sure they have the vehicles you will need for your event.
The perceived cost of hiring a Houston limo service can always seem intimidating if you’ve never hired one before. When you think about the price you must also consider many of the intangible values you get.
Saving money is important, we don’t deny that. However, in this business, you get what you pay for. If you want to see that in action try this simple test:
Call the lowest price Houston limo service and the highest-priced one that you find on Google. Call each and get a quote. Notice the difference in employee attention to service, attitude, professionalism, and even their website.
You’ll get enough indicators from these companies to trust your gut and more than likely go with the higher-priced option.
Also, keep this in mind— just because you choose the higher-priced option doesn’t mean it’s exorbitant. You’ll find that for most occasions, when you consider the value you get, hiring a limo is actually a good value. At least, with Excelsior Transportation it is. Price is simply what you pay, the value is what you get—so keep that in mind when reading reviews as well.
Safety is the top concern when hiring a Houston limo service. Using their stated experience and their reviews, you can gain a sense of a provider’s commitment to safety. Yes, you are seeing a pattern here. You can use online reviews to make your decision on picking a safe provider because they are the new word of mouth. Ask them some questions as well to determine their commitment to safety and their execution. Questions such as:
- What safety certification programs do drivers go through?
- What is your safety record?
- How often are drivers tested for drug and alcohol usage?
- How well are your vehicles maintained and serviced?
These types of questions and more like them are what will tell you all you need to know about the safety of the company you’re considering. Pay attention not just to their answers but how they answer, it will reveal a lot.
Check their website as well, if they don’t dedicate at least a page to their safety training and other precautions—red flag. A reputable and safe Houston limo service will want to tout its achievements in safety and the measures they take.
Make sure they have adequate insurance and ask them what their liability limits are on their policy. Again, this is an area where a reputable provider will want to tout on their website, so if it’s missing, be cautious.
Get On Board With The Best In Houston!
We could go through about a dozen more considerations to focus on when choosing a limo service in Houston.
But you can just contact Excelsior Transportation and get all your questions answered and see why we’re the best in the business.
From our industry-leading safety measures to our wide variety of vehicles and services. You can see the difference with Excelsior from the very first contact with us.
Book with us online 24/7 and let us be your #1 choice for Houston limo service for all your special events or needs.