Safety Is Always First
At Excelsior Transportation, safety is more than just a priority; it is the cornerstone of our business. With 31 years of experience and over 2.5 million rides provided, our impeccable safety record is a testament to our unwavering commitment to protecting both our clients and employees.
From meticulous vehicle maintenance to rigorous employee screenings and training, we go above and beyond to ensure a safe, reliable, and comfortable transportation experience. Here’s a closer look at the extensive measures we take to maintain the highest safety standards of any Houston limo service.
Comprehensive Fleet Maintenance
Our fleet’s safety begins with our commitment to constant, in-house maintenance performed by certified automotive technicians. Regular maintenance checks are critical to preventing potential issues before they arise, ensuring our vehicles are always in optimal condition.
- Routine Inspections and Servicing: Every vehicle in our fleet undergoes routine inspections and servicing. These include checking engine performance, brake systems, tires, and all other critical components. By adhering to a stringent maintenance schedule, we minimize the risk of mechanical failures that could compromise safety.
- Immediate Repairs and Upgrades: Should any issues be detected during inspections, our team of experts promptly addresses them. This includes immediate repairs and necessary upgrades to ensure each vehicle meets and exceeds industry safety standards. Our technicians are equipped with the latest diagnostic tools and technology to facilitate quick and effective repairs.
- Multi-Point Safety Checks: Beyond regular maintenance, each vehicle from sedans to charter bus rentals undergo a multipoint safety inspection before and after every trip. These checks cover all essential aspects of vehicle performance, from the engine and transmission to the lights and seat belts. This thorough approach ensures that no detail is overlooked and that every journey begins and ends safely.
Rigorous Employee Screening
The safety of our clients also hinges on the professionalism and reliability of our staff, particularly our drivers. To this end, we implement comprehensive screening processes to ensure we hire only the best.
- Deep Background Checks: Before joining our team, all potential employees, especially drivers, undergo deep background checks. These checks include criminal history, driving records, and employment history. By thoroughly vetting each candidate, we ensure they possess the integrity and character necessary to represent Excelsior Transportation.
- Random Drug and Alcohol Screening: Safety is an ongoing commitment, which is why we conduct recurring random drug and alcohol screenings for all employees. These screenings help maintain a drug-free workplace and ensure our drivers are always in the best condition to perform their duties safely and effectively.
Advanced Driver Training
Even the best vehicles and most thorough screening processes are not enough without skilled and knowledgeable drivers. Our drivers undergo extensive training and continuing education to stay at the top of their game. Whether they’re at the wheel of one of our Houston charter bus rentals, or one of our luxury sedans, we ensure the best drivers.
- Certified Driving Maneuvers: Our drivers are certified in advanced driving maneuvers, ensuring they are well-prepared to handle any situation on the road. This training includes defensive driving techniques, hazard recognition, and emergency response procedures. Such skills are crucial for navigating the busy and often unpredictable traffic conditions in Houston.
- CPR and First Aid Training: In addition to driving skills, our drivers are certified in CPR and first aid. This training enables them to respond effectively in case of a medical emergency, providing an added layer of safety for our clients. The ability to administer first aid can make a critical difference in the minutes before professional medical help arrives.
- Continuing Education: To keep our drivers updated on the latest safety protocols and industry standards, we provide ongoing continuing education. This includes regular workshops, seminars, and practical training sessions. By continually enhancing their skills and knowledge, we ensure our drivers remain the best in the business.
Client-Centric Safety Measures
Ensuring the safety of our clients goes beyond just maintaining our vehicles and training our staff. We adopt a holistic approach that encompasses every aspect of our operations.
- Thorough Vehicle Sanitization: Since the COVID-19 pandemic, we have intensified our vehicle sanitization protocols and kept them in place even post-COVID. Each vehicle is thoroughly cleaned and disinfected before and after every trip. We pay special attention to high-touch surfaces such as door handles, seats, and seat belts to ensure a germ-free environment for our clients.
- Safety Briefings: Before each journey, our drivers provide a brief safety overview to all passengers. This includes information on seatbelt usage, emergency exits, and other pertinent safety measures. By keeping our clients informed, we empower them to contribute to their own safety during the ride.
- Real-Time Monitoring: Our operations center continuously monitors all trips in real-time. This allows us to provide immediate assistance in case of any issues and ensures that each journey proceeds smoothly. Our advanced GPS tracking systems help us keep an eye on vehicle locations both in the Houston area and worldwide including driver performance at all times.
Commitment to Excellence
Our dedication to safety is intertwined with our commitment to excellence. At Excelsior Transportation, we believe that providing a superior service experience goes hand-in-hand with ensuring the utmost safety.
- High-Quality Fleet: We invest in high-quality vehicles that offer the latest in safety technology and comfort. Our limousine services fleet includes luxury sedans, SUVs, limousines, and party buses, all of which are maintained to the highest standards. Each vehicle is equipped with advanced safety features such as airbags, anti-lock brakes, and stability control systems.
- Exceptional Customer Service: Our customer service team is trained to address any concerns and provide timely assistance. Whether it’s booking a ride, answering questions about our safety protocols, or handling special requests, our team is always ready to help. We strive to ensure that every client feels valued and secure throughout their experience with us.
- Transparent Communication: We believe in maintaining open and transparent communication with our clients. We provide detailed information about our safety measures and encourage clients to ask questions and provide feedback. This transparency builds trust and reassures our clients that their safety is our top priority.
The Most Trusted Houston Transportation Provider
At Excelsior Transportation, safety is the foundation upon which we build our services. Our unwavering commitment to rigorous vehicle maintenance, thorough employee screening, advanced driver training, and comprehensive client safety measures ensures that every ride is safe, comfortable, and reliable.
As we continue to set the standard in the Houston transportation industry, we remain steadfast in our mission to provide the safest and most exceptional service to our clients and employees alike.
Book your ride with us today!
