A: There are several factors that make any limo company in Houston, especially Excelsior, a reliable and good company.
One, of course, is safety—there’s just no getting around it. Safety is something that we practice, so a good company like Excelsior will have a good safety record and training.
Also, reliability—there’s a lot of companies in Houston that have wonderful equipment, but they might not show up or aren’t organized.
Excelsior, after 28 years of being in this business, we’ve developed a good strategy and business ethics.
Again, I cannot stress enough—SAFETY. So, when you pick a company, you have to look into their safety record, insurance, and training—because you’re putting people’s lives in their hands.
Do you need a luxury ride to be whisked away from your wedding? What about a luxury sedan for corporate airport travel? No matter what your needs are, finding a good limo service in Houston can be a daunting task. With so many limo companies in Houston that offer different specializations and vehicle options, how do you choose?
Choosing The Best Limo Service In Houston
We understand that sorting all the options out—the pros and cons of each and the logistics can be overwhelming. However, to find the best limo service in Houston (aka Excelsior, just being honest), you just need to ask a few simple questions about their service.
Not sure which questions to ask?
Not a problem, we have you covered with a quick outline of important topics you should investigate before you book any limo service in Houston.
Licenses & Insurance
Every limo service in Houston should have a valid license issued by the State of Texas that allows them to operate as a limo service. Additionally, to maintain that license, Houston requires an active liability insurance policy. Ask to see proof of both—if they can’t produce it, move on.
We make sure our coverage is more than sufficient with a $1,000,000 liability insurance policy.
We take safety very seriously and ensure all of our drivers maintain a pristine driving record. However, with other drivers on the road, we like to make sure we protect our clients. Our insurance is provided by an A+ rated insurance carrier with a track record of impeccable service and claim processing efficiency.
When you trust Excelsior with your safety, we do everything we can to put your mind at ease and make sure you’re protected. We don’t have clients, we have a family—that’s how we treat every person that gives us the honor of having their business.
Size, Safety & Variety Of Fleet
A reputable limo service will have a sufficient amount of vehicles on hand to serve the volume of business they bring in. While the number of cars in their fleet does not directly reflect the quality of the service, it does offer some insight.
For example, a limo service in Houston that only operates five vehicles is not going to be able to handle the level of volume a 40-car fleet would. So keep that in mind as scheduling might be an issue with a smaller company. Also, it means vehicles tend to get worn out faster and that can affect the appearance of the vehicle. When you pay for luxury transportation, you expect something pristine and plush. Having a larger fleet means vehicles stay fresher and aren’t getting as much wear and tear.
There should also be some variety to the fleet offering for different needs such as group transportation, parties, and long-distance travel.
In the end, you will have to determine if you feel comfortable with a smaller fleet company compared to a larger one. It is entirely dependent upon your needs and personal preferences.
Excelsior Transportation offers the best-in-class selection of luxury motor coaches, sedans, limousines, party buses, and more.
We own our entire fleet which is inspected not only by TXDOT but regularly as well as maintained on-site by our vehicle safety team. When you order one of our vehicles, you are presented with a freshly detailed vehicle polished and waxed on-site.
Luxury amenities are the standard for our vehicles and we wouldn’t accept anything less. Our fleet is our lifeline, and we strive to give you the best in Houston transportation.
Driver Safety
According to state regulations in Texas, any chauffeur hired by a limo service in Houston must pass a drug test and physical. However, in Houston, they must also undergo a background check. This is meant to protect passengers from potentially dangerous individuals.
Excelsior does a deeper background check than the basic one required by the city of Houston.
We go above and beyond to get only the best and most professional drivers in the industry. Therefore, Our drivers must pass an extensive pre-employment background investigation. Additionally, we run a stringent drug & alcohol screening; before anyone from drivers to accounting are considered for employment.
Our screenings are also randomly recurring throughout the term of employment without notice. Employees must agree to these terms to be offered employment as well.
We take safety very seriously and drivers must agree and live out the terms of our Safety Pledge:
As an Excelsior Transportation driver, I will:
- Obey all traffic laws.
- Drive safely with two hands on the wheel.
- Obey all speed limits.
- Not use my cell phone or radio while operating the vehicle.
- Always have my seatbelt on and ensure you have yours as well.
- Be rested and alert at all times.
- Be courteous and pleasant at all times.
- Thank you for your business.
We go above and beyond in service and safety to set ourselves apart from the dozens of other limo services in Houston. Once you’ve hired us for an event or a pickup—we know you will never find a better choice than Excelsior.
Check Reviews
Make sure you are looking at what people are saying about the limo services you are considering. Don’t just trust reviews they post on their website. Go to Google, Yelp, Facebook, and other review sites to get a broader picture of their customer satisfaction rating.
At Excelsior we are obsessed with quality service and our collection of glowing reviews shows that. Feel free to look us up on Google and Facebook where you can see actual passengers that have left us their reviews such as:
“I have used Excelsior for 20 years and have never been disappointed. Professional drivers, always reliable.” -Jason Jones ⭐⭐⭐⭐⭐
“Always a great ride with Excelsior! Modern fleet of vehicles with great drivers who actually know where they are going.” – Brendan Doran ⭐⭐⭐⭐⭐
“Best of the best, from beginning to end! Highly recommend to all.” – Mary Tosh ⭐⭐⭐⭐⭐
Availability
No matter the circumstances, the whole premise of on-demand limo service in Houston is availability. Someone should be able to schedule your ride 24/7/365 for any date and any time you need. That’s just a given standard of this industry. What if airlines and buses just stopped running once a week or on holidays? Can you imagine the chaos? In the transportation industry, there are no “off days.”
To service even the most unconventional schedules— Excelsior Transportation is open 24/7 to provide transportation when you need it, where you need it.
Whether it’s a 5 AM pick up from the airport on Christmas Eve or a normal 8 AM pickup on a Monday to Austin—Excelsior has you covered. You can book online 24/7 with our convenient online reservation form and our dispatch will contact you promptly.
Ready To Book Your Limo?
Now, that we’ve given you all the questions you should be asking to find the best limo service in Houston, is there a question running through your mind? Maybe you’re wondering why we’re giving you all this info just to go shop around for a limo service?
The answer is pretty simple and you’ve probably guessed it by now:
Excelsior IS the best limo service in Houston!
We are so confident in our position as the top limo service NATIONWIDE…that we encourage you to shop around—you’ll end up right back here. Skip the search and book your limo from Excelsior today!
